Premium Holiday Lighting Services

Outage Reporting

All service requests will be answered within 24 to 48 hours. Please leave one request only, as multiple requests may cause a delay in servicing. Our service department retrieves all messages throughout the day and will not call customers back unless necessary. Before completing service request, please make sure all power is working and lights are plugged in. If all lights are out, please check your GFI as it may need to be reset which is not covered under warranty. Make sure you fill the form out completely along with a detailed message of the service issue. Please contact customer service for any other inquires. All service-related issues not covered by warranty will be billed at 75 dollars per hour plus replacement parts.

Name(Required)

First Last

Phone Number(Required)

Email(Required)

Enter Email Confirm Email

Property Name ( *If applicable )

Address(Required)

Street Address City State / Province / Region ZIP / Postal Code

Date of Outage(Required)

Details of Service Area Issues(Required)

Please let us know in a few sentences about the issues in your area. Thank you!

Images of Outage

Please attach photos here of your outage so we can better help you. Thank you!

Drop files here or

Max. file size: 300 MB.

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This company is top notch! The lights are always absolutely stunning and customer service is amazing!! I would recommend Holiday Lightning 100%!!!

Lana Blossom
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These guys made my engagement a success!! Thank you for all your hard work couldn’t have made it happen without Holiday Lighting Designs INC.

Ian Gordon
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Love this company. I got some gorgeous ornaments there this year, not just stuff you can get at michaels etc. My clients were very happy with their decorated homes and trees, with items coming from Holiday Lighting!

Juliana Gaita
Google Review

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Outage Reporting Done Right

Outage reporting is an essential process for holiday lighting. When holiday lighting fails to function correctly, it is essential to report the issue promptly to avoid unnecessary energy consumption or even safety hazards.